Prescriptions

Key Messages for Patients/Carers/Nominated Family of Friends

The quickest and easiest way to order repeat medication is via the NHS APP or other mobile applications.

• Check how many days of medication you have left before ordering your medication.
• Order repeat medication from your GP practice when you have 7 days of medication left.
• It usually takes the GP practice 2 working days to issue a prescription.
• Once the pharmacy receives the prescription it can take them 48 hours to prepare it.
• Remember to only order the medication that’s needed for the month.
• It’s not necessary to order medication every month for it to stay on repeat prescription.
• Speak to your pharmacy or GP Practice to organise for the prescription to be sent electronically.
• Speak to their pharmacy about what services they offer e.g., prescription collection and delivery.
• Please speak to your GP practice if you are unable to order repeat medication yourself, and don’t have someone else to help.

Further information is available at: https://www.wirralccg.nhs.uk/your-health-and-services/how-to-order-repeat-prescriptions-in-wirral/

If you are taking regular medication we will give you a computer slip listing your medication. When you next require a prescription, mark the items you need then post it in to the red prescriptions box in reception. We can not take prescription requests over the phone.

You can also send it with a stamped addressed envelope.

If you are registered for the Patient Access service please click this link https://www.patientaccess.com/ to go to the login screen. If you would like to register for Patient Access, simply come in to reception with a form of photo ID and we will print off your log in details for you.

Alternatively, you can email your prescription request to us at: wiccg.spitalsurgeryprescriptionrequests@nhs.net

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

From Tuesday 8th August 2017 we will no longer be able to accept prescription requests from pharmacies. If you pop in to the surgery with some photo ID we can give you your log in details so you can order your prescriptions online. Please note, we do not take prescription requests over the phone.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge. From 1st April 2019:

• Prescription (per item): £9.35
• 12-month prepayment certificate (PPC): £108.10
• 3-month PPC: £30.25
• Telephone advice and order line 0845 850 0030
• General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website. View these by clicking on this link: https://www.nhs.uk/nhs-services/prescriptions-and-pharmacies/who-can-get-free-prescriptions/