Appointments

Routine appointments

You can normally book GP appointments up to 3 weeks in advance.

Please ring 0151 334 4019 for an appointment between 8am and 6.30pm Monday to Friday.

You may consult with who you wish, but it is preferable for continuity to stay with one doctor for each particular problem.

Online British Sign Language interpreters are available for your appointments.

Merseyside Society for Deaf People has joined forces with SignVideo to provide British Sign Language Virtual Remote Interpreter Services (VRI) to Wirral GPs. The service is available 8am to 8pm Monday to Friday and Saturday 9am to 4.30pm. The online service is useful for appointments where face-to-face Interpreters are not available.

Contact your GP surgery to request this service for your appointment.

Find out more: https://www.msdp.org.uk/

Urgent appointments

Urgent cases will be seen the same day.

Please ring 0151 334 4019 for an appointment between 8am and 6.30pm Monday to Friday.

If you call us with an urgent query but we are already at capacity, we may book you with a GP or paramedic from the Acute Response Team. They work in collaboration with the practice to ease pressure and ensure all urgent cases are able to be helped on the same day.

You may consult with who you wish, but it is preferable for continuity to stay with one doctor for each particular problem.

Cancelling your appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Consult with a Doctor online

You can also contact a Doctor online using our online triage form, called Patchs.

If you submit a Patchs request, a GP will get back to you by the end of the next working day. This is especially useful for queries and admin tasks such as requesting a sick note.

Patchs is available to use between 6am and 10am on week days.

Extended access

If you need an appointment in the evening or weekend, we can book you in with a GP at a surgery in the area subject to availability.

Home visits

While we encourage patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. If you do need a home visit the same day, you can help us by calling reception before 10:00am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.